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Direct from Japan - Support |
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General informations :
Direct From Japan provide a full customer support with every sold products. You can contact us by mail, by instant messenging (Skype) and our dedicated support staff will do everything as quickly as possible to provide you the best help possible. Our staff are familiar with all of our products, and are able to help for software and hardware issues.
Moreover, because all of our customers are unique for us, you have an assigned technician for your product, which allow you don't have to re-explain your issue, have somebody who know your problem, and know what to do for you. And because we think that customers doesn't have to pay for this kind of support, it is totally free and avaible within 24H.
Manufacturer's support pages :
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